Effective Date: August 21, 2024

NexDefender (“we,” “us,” or “our”) operates the https://nexdefender.com/ website and the NexDefender Family of Products (the “Service” or “Product/s”).

This page provides information about our policies regarding the collection, use, and disclosure of personal data when you use our Service or Product/s, and outlines your choices related to that data.

We utilize your data to provide and enhance our Products. By using the Product/s, you agree to the collection and use of information as described in this policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms and Conditions.

Definitions

Personal Data – Personal Data refers to data about an individual, a personal computer, or a mobile device that can be identified from that data (or from that and other information either in our possession or likely to come into our possession).

Usage Data – Usage Data is information collected automatically, either generated by the use of the Product/s or from the Service/Product/s infrastructure itself (e.g., the duration of a page visit).

Cookies – Cookies are small pieces of data stored on a User’s device.

Data Controller – A Data Controller is a person who (either alone or jointly with others) determines the purposes and manner in which any personal data is processed. For the purposes of this Privacy Policy, we are the Data Controller of your data.

Data Processor (or Service Providers) – A Data Processor (or Service Provider) is any person (other than an employee of the Data Controller) who processes data on behalf of the Data Controller. We may employ the services of various Service Providers to process your data more effectively.

Data Subject – A Data Subject is any living individual who is the subject of Personal Data.

User – The User is the individual utilizing our Service, and corresponds to the Data Subject, who is the subject of Personal Data.

The NexDefender Family of Products – The NexDefender family of products includes, but is not limited to:

  • Personal Computer Products: NexDefender Antivirus, Anti-Malware, Cyber Privacy Suite.

  • Business Endpoint Products: NexDefender Antivirus Business Edition, Ransomware Defender Business Edition, PC Privacy Shield Business Edition;

  • Mobile Device Products: Camera & Microphone Blocker, Identity Theft Preventer, Ransomware Defender, Microphone Blocker, Anti-Malware, Camera Blocker, Mobile Cleaning Utility, Microphone & Camera Blocker, Privacy Shield.

  • Software Development Services: Custom software development, mobile app development, web application development, cloud computing services, and IT consulting services.

  • Sales Websites and E-commerce Platforms: Any online platforms, sales websites, and e-commerce websites operated by NexDefender or its affiliates.

Information Collection and Use

General

When you install, purchase, download trial or evaluation versions, or register a NexDefender software, or contact us via our website and/or email, we may collect personal information, including your name, address, email address, MAC address, IP address, and product technical attributes. This is done for the purpose of recording the transaction when you engage in activities on our website or within the NexDefender software. When using a payment-processing merchant, we ensure the same strict privacy criteria are in place. We do not knowingly collect personal information from individuals under the age of eighteen. We also offer users the option to receive useful product information (such as updates, alerts, and associated product offerings) via a permission-based emailing platform. We fully protect your privacy and value your trust. We will never sell, rent, lease, or trade your personal information to any third party. Your information will not be shared with a third party in any other way unless NexDefender is legally required to do so. NexDefender may occasionally engage third-party services and may provide certain information, including personal information, to these third parties to perform such services. These third parties have agreed not to disclose or use your information for any other purpose and are required to implement or adopt a Privacy Policy that is no less stringent than NexDefender’s Privacy Policy. You may opt out of receiving emails from us at any time by clicking the unsubscribe link in the email.

Website Data Collection

When you visit our website or interact with our online services, we may collect certain information automatically, including your IP address, browser type, referring/exit pages, and operating system. We may also use tracking technologies such as cookies and web beacons to enhance your experience on our website, personalize content, and gather information about your browsing habits. You have the option to disable cookies through your browser settings, but this may impact your ability to use certain features of our website.

E-commerce Transactions

For users purchasing products or services through our e-commerce platforms, we collect personal information necessary to process the transaction, including payment information. All payment transactions are processed through secure third-party payment processors that adhere to strict security standards. We do not store your payment information on our servers.

Software Development Services

When you engage us for software development services, we may collect additional information such as project requirements, business data, and technical specifications. This information is used solely to deliver the services you have requested and is protected under strict confidentiality agreements. We do not share this information with third parties except as required to deliver the service, and only under terms that ensure your data is protected.

Children’s Privacy

Our Services are not intended for use by anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us. If we discover that we have collected personal data from a child under 18 without verification of parental consent, we take steps to remove that information from our servers.

Information Security

Security Measures

We prioritize the security of your personal information. We employ a variety of security measures to safeguard the data we collect and process. These measures include encryption, firewalls, secure servers, and access controls. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations, resolve disputes, and enforce our agreements. When your personal data is no longer needed, we will securely delete or anonymize it.

Data Sharing and Disclosure

Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your data and use it only for the specific purposes for which it was provided.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website if such a transfer occurs and if your information becomes subject to a different privacy policy.

Legal Requirements

We may disclose your personal data when required by law, such as to comply with a subpoena, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

Your Rights

Access and Correction

You have the right to access the personal data we hold about you and to request that we correct any inaccuracies. You may also request the deletion of your personal data, subject to certain exceptions as required by law. To exercise these rights, please contact us at the information provided below.

Data Portability

Where applicable by law, you have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another data controller where technically feasible.

Opt-Out Rights

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails or by contacting us directly. Even if you opt out of receiving marketing communications, we may still send you non-promotional emails, such as those related to your account or transactions.

International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Software Development and Sales Websites

Custom Software Development Data

When you engage with NexDefender for custom software development, mobile app development, or other IT services, we may collect project-related data, including but not limited to design documents, code repositories, and project timelines. We use this data exclusively for the development and delivery of the agreed-upon services. All project data is treated with the utmost confidentiality, and access is restricted to authorized personnel only.

Sales and Marketing Websites

If you visit any of our sales or marketing websites, we may collect data related to your interactions, such as pages visited, time spent on each page, and any forms you submit. This information helps us understand user behavior and improve our marketing efforts. We may use this data to personalize your experience on our websites, including presenting you with targeted content or offers based on your interests.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy.

Contact Us
If you have any questions about this Privacy Policy, please contact us: 1 (888) 251-8185

By email: info@nexdefender.com